See beyond conditioning.
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Amsterdam, 19 June 2019
Future Branches is the only conference that explores how leading financial institutions are revamping retail banking technology, retooling front line associates, and creating the branch and retail banking experience of the future. At the conference I will speak about the psychology of the Employee and Customer Experience and wlll moderate a number of panels.
JUL – AUG
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AT ALL LEVELS
Behavior is driven by context and who people believe they are in it. This immersion seminar shows how behaviors can change and how culture can transform into one where people assume more responsibility and lead at any level.
TIME: 2-3 HOURS
DIVERSITY & INCLUSION:
Unleashing the true potential of diversity requires breaking biases that the brain uses to assign meaning to people. Discover how neuroscience can help to better understand and move beyond these biases towards greater collaboration.
TIME: 2 HOURS
Innovation is driven by the ability to see beyond the brain’s internal model that gives meaning to objects. Learn how to view the world differently – by breaking through the often fixed concepts that are only within our own mind.
TIME: 2-3 HOURS
Leading others comes from knowing and mastering oneself. Learn how the brain changes how you view yourself and others when in a leadership role – and how to move beyond its evolutionary mechanisms to unleash true human potential. TIME: 3 – 4 HOURS